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Please browse our FAQ for answers to commonly asked questions. 

  1. Are all items eligible for shipping in the local trading area?
    Most of the items are eligible for shipping within our local trading area, including heavy goods, lighter goods, and in-store pickup. For areas outside the LTA, shipping is available based on custom quotes.
  2. Can furniture be delivered outside Canada?
    No, furniture delivery is only available within local trading areas.
  3. Are lighter decor and accent items available for shipping outside the local trading area?
    Yes, lighter decor and accent items can be shipped outside the local trading area. 
  4. Do you offer discounts or incentives for interior designers?
    Yes, we offer a trade program for design professionals.

Learn more and apply here : Trade Program 

  1. Can I order the goods, and pick them up from the warehouse/ store?
    Yes, a member of our customer service team will coordinate the pickup with you 
  2. How do I know if my online order was successfully placed?
    Once your order has been successfully placed, you will receive an email confirmation. Our team will also reach out to you for any further assistance.