At Jordans, we provide high-quality furniture designed to stand the test of time. To ensure your complete satisfaction, we offer comprehensive warranty coverage on all eligible products. 

Warranty Coverage  

Warranty terms may vary depending on the brand and manufacturer. Each vendor provides its own specific warranty, which may differ in duration and coverage including materials, workmanship, and manufacturing defects. We strongly encourage customers to consult with a store associate at the time of purchase to fully understand the warranty coverage applicable to their selected items.

Final Sale and Outlet Items

Please note that Final Sale and Outlet items are sold “AS IS” and are non-refundable and non-exchangeable. These products may include discontinued models, floor samples, or items with minor cosmetic imperfections. As such, they are excluded from our standard warranty and store return policies. 

We recommend that all customers thoroughly inspect these items before purchasing and speak with a team member if they have any questions or concerns. Our staff is always available to provide detailed information about product conditions and warranty eligibility to help you shop with confidence. 

Filing a Warranty Claim 
To initiate a warranty claim, please contact our Customer Service team and provide the following: 

• Your original sales receipt or proof of purchase 

• A detailed description of the issue 

• Clear photos of the affected area or defect 

Once we receive your information, our team will evaluate your claim and advise on the appropriate next steps.